PLUGGED IN
Issue 2: March 2016
Service Spotlight

Managed Services

Marcum's Managed Services provides your organization with proactive monitoring and management of every aspect of your network and unified infrastructure.

This includes: servers, applications, networks and client endpoints, all of which are customized to your organization's needs.

Our Managed Service can be deployed as a supplemental service or as a comprehensive service and support solution, providing everything from basic up-down monitoring to complete remediation.

Our engineers are certified in many IT disciplines, from core routing and switching, to a full range of cloud and premise based applications and services at every technology layer.

Marcum's Managed Services act as an efficient and effective solution to the management of your network, providing your organization with a service that is not only affordable and dependable, but also proactive and around the clock.

By utilizing this service, you are receiving support from an experienced IT integration, engineering and managed service provider.

Our team continuously monitors your infrastructure, ensuring that it is always available, secure and responsive to the performance demands of your business.

Benefits:

  • Comprehensive Coverage and Monitoring for:
    • Networks
    • Servers
    • Workstations
  • Multi-Platform Support
  • Reduced In-House IT staff Demands
  • Adaptable and Extensible Monitoring Deployments
  • Minimal Bandwidth Requirements
  • Event Correlation
  • Lower and More Predictable Costs/Fixed Monthly Rate
  • Optional Staff augmentation - short and long term
 

Features:

  • Monitoring - 24/7/365 monitoring and analysis of availability, utilization and performance
  • Network Management - Change management, configuration management, issue management and carrier support
  • Maintenance Contract Management - Implementation and management of manufacturer support and maintenance contracts
  • Integrated Support Team - Personal support from our closely integrated managed and professional services engineering teams
  • Flexible Service - Service plans that are flexible to suit the needs of any business
  • Certified Support - Certified personal engineering support for Cisco, NetAPP, VMware, EMC, Microsoft, Palo Alto and Juniper Networks

OFFERING MONITOR MANAGE
Proactive Monitoring & Alerting
Reporting
Quarterly Business Review
Product lifecycle
Secuirty Assurance  
Preventative Maintenance  
Configuration Management  
Incident Management  
Problem Management  
Patch management  
Change Management  
Circuit Management  

 

For more information regarding this service:
1.844.24x7NOC (1.844.249.7662)
managedservices@marcumtechnology.com